Terms of Purchase for Smooth-AI Credits

Effective Date: April 9, 2025

These Terms of Purchase ("Terms") govern the purchase and use of credits ("Credits") within the Smooth-AI travel planning online service ("Smooth-AI"). By purchasing Credits, you agree to these Terms in addition to our Terms of Use and our Privacy Policy.

1. Overview

Credits are a virtual currency used exclusively within Smooth-AI to access and pay for travel-related services and features, including detailed activity planning, flight and accommodations booking, and more. Credits have no cash value and cannot be exchanged for currency or used outside of Smooth-AI.

2. Purchasing Credits

  • Credits can be purchased by credit card.

  • All purchases are final. By completing a purchase, you authorize Smooth-AI to charge your selected payment method.

  • The price and availability of Credits may change at any time without notice.

3. Use of Credits

  • Credits may only be used to purchase eligible services or features provided by Smooth-AI.

  • Some services may require a minimum number of Credits.

  • Credits cannot be transferred, exchanged, resold, or used outside of Smooth-AI.

  • Smooth-AI reserves the right to limit or revoke the use of Credits at its sole discretion in cases of suspected fraud, misuse, or violation of any Smooth-AI policies.

4. Refund Policy

  • All sales of Credits are final and non-refundable, except where required by law.

  • In the event of a technical issue that prevents proper delivery or use of Credits, please contact our support team at support@smooth-ai.live within 7 days of the transaction for assistance.

5. Expiration and Account Termination

  • Credits do not expire as long as your account remains active.

  • If your account is inactive for more than 12 months or is terminated for violation of the Terms of Use, any remaining Credits may be forfeited without compensation.

6. Modification of Terms

Smooth-AI may update these Terms at any time. Continued use of Credits after a change constitutes your acceptance of the revised Terms. The latest version will always be available on our website.

7. Contact

If you have any questions or concerns about your Credit purchases or these Terms, please contact our support team at support@smooth-ai.live.

By purchasing or using Credits, you acknowledge that you have read, understood, and agreed to these Terms.